FAQ's
What are your opening hours?
Monday to Thursday from 10am until 5pm.
Friday to Saturday from 10am until 5.30pm
Sunday from 11am until 4.30pm
(excluding Bank Holidays).
Why are products on the website out of stock?
Manty of our products are unique items that are not usually found on the high-street. Because of this, there are often low quantities available but we will always try to re-stock where possible.
Do you offer wholesale options?
We are open to offering wholesale options, for further information please contact us at trade@tillius.co.uk
CanI apply as a stockist for your stores?
While we’re not actively seeking new stockists at the moment, we’re always open to discovering new and exciting products. If you think your brand would be a great fit, feel free to reach out, we’d love to hear from you!
Do you price match?
No, we do not offer a price match on any item or service.
How do I clean a butterfly dome?
We recommend carefully removing the glass dome, and wiping the inside of the dome with glass cleaner. Once clean, ensure that the dome is completely dry before placing back over the butterflies.
Are the entomology frames okay in direct sunlight?
For both the frames, and the domes, we recommend avoiding direct sunlight. We also suggest avoiding placing these curiosities in damp or humid environments.